Personal Navigator Program

Improving Quality of Life by Connecting You to Resources and Benefits

The Personal Navigator Program of VNA changes lives by connecting eligible individuals and families to the benefits and resources (including prescription assistance) that will help improve lives as they work towards self-sufficiency and independence.

Sometimes for individuals in need the process of applying for benefit and support programs can be overwhelming. Through this one portal program, VNA Personal Navigators offer clients direct connection to up to 22 separate benefits for which they are eligible but have been unable to apply. VNA staff work to help clients navigate through many different application processes so that clients can obtain all the benefits for which they are entitled.

A Personal Navigator is able to assist with possible participation or connection to the following programs or benefits:

Medical Benefits
  • Medical Assistance/CHIP
  • Medical Assistance for Workers with Disabilities
  • SSI related Medicaid
  • Medicare
  • PACE/PACENET/Prescription medications
  • RX Support Program/Prescription medications
  • Mental Health treatment
  • Drug & Alcohol treatment
Other Financial & Social Services
  • Energy Assistance/LIHEAP
  • Personal Emergency Response Service
  • Supplemental Nutrition Assistance Program/Food cupboards
  • The WIC nutrition program
  • Housing assistance
  • Supplemental Security Income
  • Transportation services
  • Senior companion services
  • Lifeline services
  • Home care services
  • PA property tax & rent rebates
  • Child Care Works
  • Child healthcare services
  • Other available services

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